How To Ask For Help!

Please read our rules, guidelines, and policy for using our forum.
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Site Admin
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Joined: Fri Jul 22, 2022 1:54 pm

How To Ask For Help!

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[1] Search Before Posting
Search the forums and Google for questions before posting.
As the forum search function is minimal, you should consider searching the Addicted2tech forum site with Google, Yahoo, DuckDuckGo, or your favorite search engine by entering with your search query.

[2] New Questions Deserve New Topics
Do not add new questions to existing topics, start your own instead! This will make it easier for other members to provide support. This includes hijacking, do not ask unrelated questions in a user's existing support topic.
Do not resurrect support topics older than 6 months, outdated information can cause issues with newer releases.

[3] Consider Which Forum Section To Post
Posting to specific sections can make it easier for others to provide assistance and for future searches. For example, if you are having a specific episode issue, post to the "Raspberry Pi Series" section instead of "Newbie Questions".

[4] Use Informative Titles
Use a title that is specific. Do not use titles such as, "HELP ME!!!", make titles that define the problem in a clear and concise manner. A clear title will attract more views to the topic.

[5] Details! Details! Details!
Include the episode or blog post title to the tutorial you are following.

When posting commands use the "Code" tags if it is more than 2 or 3 lines long - this makes it more readable.

[6] Use Default Font Size and Colors
Using bold and italic can help convey meaning in a post - but use them sparingly and with cause.
Please don't use colored text.
Refrain from using <CAPS> lock on posts - it gives one the impression the user is shouting.
Avoid jargon and slang, and speak in plain English language.
Please don't use excessive punctuation - one "?" or "!" is always enough.

[7] Use Images Sparingly
Images may help explain something more clearly or indicate a problem you are experiencing better - but use them sparingly and with cause.
Please use the [rimg] tag instead of the [img] tag for large images, which will create a thumbnail automatically.
Remember that not everyone has the same bandwidth, so use thumbnails.

[8] Do Not Cross-Post
Do not create identical topics across multiple forum sections. Cross-posting creates unnecessary work for community users by separating potential answers and solutions - do not do it.

[9] Indicate Solved Topics
When an issue has been resolved for you, please edit the original post to include <SOLVED> in the title. This provides a good indicator for users with a similar problem to check out the topic. Please make sure the solution that worked for you is clearly indicated, especially if more than one solution has been proposed. If your solution came from outside the forum then describe it or post a link to it. Following these simple instructions will help other users find success in solving similar problems.

[10] Bumping
Posting one word to bump a topic is generally discouraged. Try to research the problem and be patient while waiting for a solution. If nobody has responded within 48 hours, you may bump the topic to promote attention.
To bump a topic, scroll to the bottom of the topic and click Bump topic, by Board index, Subscribe topic, and Bookmark topic (the Bump topic link will appear 48 hours after the last response).

[11] Report Bad Posts
The forum staff cannot moderate every single post and message, it is inevitable that some inappropriate posts are missed. If you see a post in violation of the Addicted2tech Rules, please report it. Topics can be reported by clicking the exclamation mark "!" on the option buttons of a post.

[12] We've All Been There
We have all been a newbie. Some users are harder to help than others but remain respectful.
Assume a user is a newbie unless otherwise certain. Provide detailed instructions and avoid technical jargon, slang, and procedures we take for granted.
If you are unsure of your instructions, or the instructions carry a risk - tell the user this.

[13] Private Message (PM)
Do not PM or e-mail forum members for support questions without prior consent. Those who help do so in their free time, and prefer to respond to topics of choice rather than being singled out.

[14] Posting links
Do not post bare links. All links should include an explanation or excerpt unless its meaning is clear from the context.
No affiliate links or backlinks are allowed.
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